1. Introduction

Welcome to Dewata AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot platform.

2. Information We Collect

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process your transactions
• Send service-related notifications
• Improve our platform and develop new features
• Prevent fraud and ensure security

4. Data Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits
• Access controls and authentication

5. Third-Party Services

We use the following third-party services:

• Supabase: Database and authentication
• OpenAI/Anthropic: AI model providers
• Vercel: Hosting and deployment
• Midtrans: Payment processing

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where required by law.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing communications

8. Cookies

We use essential cookies for authentication and session management. We do not use third-party tracking cookies.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.